AI APPS · MOBILE · WEBSITES · AUTOMATION · VOICE AND AI AGENTS
BCK Systems designs and builds AI-enabled web and mobile apps, websites, automation and voice agents. Senior engineering from the first call to handoff, at a fixed price.
Practical AI, properly built.
AI goes in wherever it pays for itself. Everything ships to production, gets documented and is handed over.
Full-stack web apps with AI inside the workflow, not bolted on the side. Marivant is one.
02iOS and Android apps, from first prototype to the App Store. OnPlane is one.
03Fast, well-designed marketing sites that are easy to update and built to convert.
04Scoring, routing, enrichment and follow-ups that run on their own, while your team handles the exceptions.
05AI receptionists that answer every call, book appointments and hand urgent calls to a person. Ringdown is one.
06Agents that work inside the tools you already use: your CRM, inbox, docs and Slack.
Real workflows, before and after. Each one is something we can scope, price and ship.
Calls ring out while the team is busy, and callers move on to the next business on the list.
An AI receptionist answers, books the job and hands urgent calls to a person. This is Ringdown.
Contacts are scattered across spreadsheets and old systems, so reps guess who to call.
Contacts are merged, enriched and scored overnight. The best prospects are waiting in the CRM at 8am.
Hours at a desk turning notes and photos into a client-ready report.
Voice notes and photos from the site become a formatted draft report, ready to review and send.
Overdue invoices sit until someone remembers to follow up.
Polite, escalating reminders go out on schedule, and payments are matched as they arrive.
Quotes wait until someone has a free evening to write them up.
A recap of the site visit becomes a priced estimate, built from your own price book.
New hires ping five people to find one answer.
Ask a question and get an answer sourced from your docs, wikis and past conversations.
Deals stall because nobody sent the next email.
Calls, emails and meetings are logged automatically, and the right follow-up goes out on time.
Support tickets wait hours for a simple answer.
An agent resolves the simple questions instantly and escalates the rest with the full context attached.
Staff retype data from PDFs, forms and emails into other systems.
Documents are read, checked and entered for you, and anything unclear is flagged for a person.
One shared inbox, with everything mixed together.
Messages are sorted and routed to the right person, with draft replies ready to send.
Introductions live in someone’s head and a notebook.
Every referral partner is tracked, and you get a nudge when a relationship needs attention.
Happy customers never get asked for a review.
A request goes out after every finished job, and replies to reviews are drafted for you to approve.
Dashboards that nobody checks.
Anomalies and trends are flagged where your team already works, with the reason attached.
Competitor pricing and new listings are checked by hand, if at all.
Outside sources are watched for you, and only the changes that matter land in your inbox.
Whoever answers asks the same twelve questions, and half the details still arrive wrong.
The job details, address and photos are collected up front, so the estimator arrives already prepared.
No-shows leave holes in the day because reminders go out by hand, if at all.
Confirmations go out by text and voice, and cancelled slots are offered to the waitlist.
A form submission sits in an inbox until someone checks it, sometimes Monday.
Every inquiry gets a personal reply within minutes, is qualified, and lands on the right person’s calendar.
Writing the proposal takes an evening, so it goes out days after the conversation.
The call transcript becomes a first draft in your template, scope and price included, for you to edit and send.
Jobs are slotted by hand, and the van crosses town twice a day.
New jobs drop into the calendar by area and skill, and each day’s route is planned overnight.
Safety checks and maintenance logs get filled in from memory on Friday.
Crews log by voice as they work, and the record is complete and timestamped before they drive off.
Receipts pile up until quarter end, then someone loses a weekend to them.
Receipts and bills are read, coded and matched to the bank feed as they arrive. Your bookkeeper reviews the exceptions, not everything.
Fifty applications, one hiring manager, and the good ones take other offers first.
Applications are screened against the role, strong candidates get a scheduling link the same day, and everyone gets a reply.
Vendor contracts auto-renew because nobody tracked the notice date.
Every contract is read once, the key dates and terms are pulled out, and you get a reminder before the window closes.
Decisions made on a call are gone by Thursday.
Every meeting is transcribed, and the decisions, owners and deadlines land in your task list with a link to the moment they were said.
Training is a shadow shift and a binder from 2019.
A guide assembled from how your team actually works, plus an assistant for the questions a new hire is afraid to ask.
Products designed, built and run by BCK Systems, and websites launched for clients. They answer the only question that matters about a technology partner: what have you actually shipped?
Custom AI receptionists for businesses that book by phone. Built for the calls you miss while you're busy doing the work.
Marketing sites we designed, built and launched for clients. Each one is fast, easy to update and built to turn visitors into calls.
Logbook, an app that speeds up report writing for yacht surveyors, and Rapport, a networking and referral CRM for SBA 504 loan officers.
Every engagement is scoped up front, with clear deliverables and clear terms, so you always know what you are getting.
We map how the work happens today, from the tools and data to the people, and find where time and money leak.YOU GET · FINDINGS AND A SHORTLIST
Each opportunity gets a plan, a fixed price and a clear definition of done. You choose what's worth building.YOU GET · A FIXED-PRICE PROPOSAL
Working software in production early, shipped in small pieces with demos you can click, not status reports.YOU GET · SHIPPED SOFTWARE
Documentation, training and a clean handover to your team. Ongoing support is available after launch, so it keeps working as you grow.YOU GET · A SYSTEM YOUR TEAM CAN RUN
I'm Brennan Karrer, a senior engineering leader with more than ten years of full-stack and enterprise experience. Every recommendation comes from systems I've built and run in production, including the three products above.
Read the full story →Building Ringdown showed where small-business revenue actually leaks. It isn't after hours. It's while you're open.
Read the post →The gap between what your CRM vendor ships and what your business needs isn't closing. That gap is where the leverage is.
Read the post →Most AI strategies are vendor selection in a slide deck. Here's what a real engagement looks like, from workflow mapping to working software.
Read the post →The ones that come up on nearly every first call. Anything else, just ask.
We design and build AI-enabled software for businesses: web and mobile apps, websites, workflow automation, and voice and AI agents. Strategy through production, including the parts after launch.
We build it. Every recommendation comes from systems we have shipped and run in production, including our own products. You get working software, not a slide deck.
Four steps: discovery, scope and price, build and ship, then handoff. Every engagement is scoped up front with clear deliverables and a fixed price.
It depends on what you are building, so there is no price list. After discovery you get a fixed-price proposal, which means you know the cost before any building starts.
Ownership and licensing are agreed in every proposal before work starts. BCK Systems keeps the reusable tools and IP it develops, and you get the rights you need to run your system without ever being locked out.
Yes. Discovery exists for exactly that. We map how the work happens today and turn the idea into a scoped plan you can decide on.
If you book by phone, probably. It is built for businesses like electricians, plumbers, law firms, daycares, med spas and auto shops. Call the demo line at (760) 565-0295 to hear it.
Alongside client work we build and run our own products: Ringdown (AI receptionists), Marivant (intelligence for yacht brokerages) and OnPlane (an AI golf coach). For clients, we've launched websites for Conaway Pest Control, Stickles Electric and Jersey Shore Consultants.
Tell me what you're working on. You'll get a straight answer on whether AI helps, what it would cost and how long it would take.
Thanks. It's on its way to Brennan.
You'll get a reply from me directly within a few business days.